The Double-Edged Sword of Virtual Teams
Remember when, before video conference calls were the norm, the team was in the same room and we could clearly see the eye rolls, the understanding smiles, the two people in the corner exchanging glances and the boss getting increasingly agitated? Back then there were abundant visual cues that alerted us to more going on […]
Healthy Accountability… What a “Sick” Idea!
It was not a happy place to work. The mission was clear and meaningful. The people were good-hearted and good at what they did (for the most part). The customers were loyal…except for when they were disappointed, again. Something had to change. So, as the new guy in charge of operations, programs, and services, I […]
Leadership Transition
Leaders prepare their organizations for their own succession.
Diagnosing Dysfunction: Lack of Leadership
If you cannot seem to find enough leaders in your organization it may be a signal that you have a dysfunctional culture.
Is Our Culture Dysfunctional?
If you can’t name your organization’s core values your culture is dysfunctional.
What’s Your Story?
Realigning a dysfunctional cultural narrative is very difficult. The best way to approach this is directly.
Wired for Feedback
Words matter. There is life and death in the power of the tongue. We humans are wired for feedback. Not any kind of feedback, but feedback that is three-fold. According to the author of “Thanks for the Feedback” each of us needs appreciation, coaching and evaluation. Each serves a purpose and satisfies different needs. Each […]
Thanks for the Feedback. . . I Think?
Do you dislike “feedback”? It might be that these three triggers are keeping you from benefiting from it.
Financial Distress is a Symptom of Culture Misalignments
Dysfunctional culture always causes financial distress.
Watch Your Language
Why Language Matters Language is one of the primary tools of culture. Language is not solely a product of our minds; it also acts upon us, shaping our thinking and our behavior. It is therefore one of the primary tools used by leaders to not only direct their teams and subordinates, but also to shape […]