Are You Really Communicating?
I wish I had a dollar for every time I’ve heard a leader say to me some variation of, “Well, I sent an email . . .” The presumption made here on the part of such leaders is that they did their job in communicating to their audience and it is the fault of the […]
The 5 Components of Deep Listening
We all believe that we are good listeners. But when did anyone ever teach you the art of listening? Read this blog to learn more.
Wired for Feedback
Words matter. There is life and death in the power of the tongue. We humans are wired for feedback. Not any kind of feedback, but feedback that is three-fold. According to the author of “Thanks for the Feedback” each of us needs appreciation, coaching and evaluation. Each serves a purpose and satisfies different needs. Each […]